Citadel IT's Industry Leading Approach to SMEs Cyber Security and Communications

Since 2021, Citadel IT has been providing cutting edge solutions and services to businesses around Australia. With a specialisation in secure DISP compliant environments, Citadel IT has worked with over 20 companies in both obtaining and maintaining DISP certification enabling these businesses to serve the Defence Industry. 

Compliance Consulting 

With a strong focus on compliance for small to medium sized business’, the Team is fully versed with standards such as NIST, Essential Eight, ISO 27001 and more recently CMMC. 

“In comparison to the other options, the Essential Eight is far less complex for smaller entities. It is the Australian Government Standard framework, specifically designed as a starting point for any small to medium businesses. It is a non-certified accreditation by which the Defence Industry Security Program (DISP) is based.” – Neil Poulton 

Citadel IT understands that there is no single framework or solution that fits every business, and that being able to achieve DISP can be a challenging task for the smaller enterprise. Citadel IT strives to remove the complexity whilst solving that challenge. 

What makes Citadel IT different and unique? 

Citadel IT stands out through delivering enterprise grade solutions to the SMB market and providing the highest quality of support and responsiveness to the needs of their customers. With a custom-built operations centre based in Adelaide and staffed from 8am-6pm, Citadel IT provides continual monitoring and support 10/5 alongside 24/7 Cyber Security monitoring through their global partners. 

Lead by Founder and Managing Director, Neil Poulton, Citadel IT is backed with over 30 years of experience in enterprise environments including large retail, banking, finance, insurance and manufacturing. 

The team is made up of dedicated staff alongside 4 in house engineers with a high focus on professional and proactive customer service. Citadel IT is in front of its competitors through providing and promising support by qualified specialists, with no third-party help desks or outsourcing. 

“We are well versed in dealing with environments that require different levels and standards of help. Being a small business, we know what drives other small businesses and understand how important quick responses and proactive support is”. – Neil Poulton 

Citadel IT’s branded solutions in Citadel MSP, Citadel Cyber, Citadel Unified Communications (UC), Citadel Hosting and their own Citadel Store provides customers the convenience of a single point of contact for all technology and Cyber Security needs. 

What can you expect from the Team at Land Forces 2024? 

At Land Forces, Citadel IT will be showcasing Cyber Security offerings alongside highlighting the importance of a cohesive and secure communications solutions focused on what customers often already use in Microsoft Teams.

Often for businesses their phone and communications systems are overlooked as a potential weak point to their existing Cyber Security structures. Modern phone systems are internet connected and pose a significant threat to a company's network. Citadel UC seeks to alleviate this threat by encompassing business phone and communications into the existing Microsoft Teams environment providing an integrated solution that is secure and part of the business’ M365 architecture.

For visitors to the Micro-Prime stand, Citadel IT can provide a complimentary health check of both your business’ Cyber Security posture and current business phone and communications systems. Citadel IT are offering new business’ who sign up for one or both health checks during Land Forces, a $50 voucher for use in the Citadel Store.  

Make sure you visit Citadel IT at the Micro-Prime stand C045 on Wednesday or Thursday during Land Forces or secure a meeting with Neil by clinking on this link LF24 Bookings